Exterior walls in a hard freeze
Pipes in outside walls, garages, and crawlspaces freeze first when temperatures drop below zero.
24/7 emergency responseIICRC WRT & ASD certifiedInsurance claim documentation
Burst & Frozen Pipes · 24/7 · Kansas City Metro
Burst Pipe & Frozen Pipe Water Damage Cleanup in Kansas City
A burst pipe can release hundreds of gallons in the time it takes to find the shutoff. Dry Out Pros responds 24/7 to extract the water, find where it traveled inside walls and ceilings, and dry the structure.
Burst Pipe & Frozen Pipe Water Damage
What to do right now if a pipe burst
First, shut off the water at the main valve. In most Kansas City homes it is in the basement near the front foundation wall, or where the water line enters the house. If water is near outlets, light fixtures, or the electrical panel, turn off power to those areas at the breaker. Then call us and a plumber.
Burst pipe losses are deceptive. Water runs down inside wall cavities, along floor joists, and under flooring before it ever shows up on a ceiling. We use moisture meters to trace all of it, which matters both for drying and for your insurance claim.
Burst pipe water damage services
- 24/7 emergency response and water extraction
- Ceiling and wall cavity moisture detection
- Moisture readings to trace hidden water
- Controlled removal of wet drywall and insulation
- Structural drying of framing and subfloor
- Hardwood and cabinet drying
- Coordination with your plumber
- Photo and moisture documentation for the claim
Active water? Call first.
Call 1-888-379-6880 or (816) 379-6887. We answer 24 hours a day, including nights, weekends, and holidays.
What we see most
Where pipes fail in Kansas City homes
Supply lines to fixtures
Braided and plastic supply lines to toilets, sinks, and ice makers wear out and burst without warning.
Washing machine hoses
Rubber washer hoses are a common source of large upstairs water losses.
Second floor bathrooms
Leaks upstairs travel down through ceilings and walls into the rooms below.
Water heater lines
Failed fittings and tank ruptures release a large volume of water quickly.
Fire sprinkler lines
Frozen or damaged sprinkler pipes in commercial buildings can flood multiple floors.
Our process
From your first call to dry standard
1
Call
Tell us what happened, where the water came from, and which areas are affected.
2
Inspect
Moisture readings map the affected area and find hidden water.
3
Extract
Standing water comes out and wet materials are evaluated for drying or removal.
4
Dry
Air movers and dehumidifiers run while readings are taken every day.
5
Document
Photos, readings, and scope notes are organized for you and your insurance carrier.
Questions people actually ask
Burst & Frozen Pipes questions
Sudden and accidental pipe bursts are commonly covered. Damage from a slow leak that went on for months, or from pipes that froze because a home was left unheated, may be limited or excluded. Your policy language and the cause of loss decide it.
Keep the heat on, including in vacant properties. Open cabinet doors under sinks on exterior walls during cold snaps, let faucets drip during extreme cold, disconnect garden hoses, and insulate pipes in garages, crawlspaces, and outside walls.
Usually, yes. Fixing the pipe stops new water, but the water already released is still inside walls, floors, and ceilings. Without drying and moisture readings, that hidden water can lead to warped floors, odor, and microbial growth.
If water is trapped above a ceiling or the drywall is sagging, a controlled opening releases the water safely and lets the cavity dry. We avoid unnecessary removal and document the reason for any we do.
Related services
Other water damage services
Serving Overland Park Olathe Lenexa Shawnee Kansas City Lee's Summit Independence Liberty & the Northland, and the rest of the Kansas City metro.
Water damage does not get better overnight.
Every hour matters after a water loss. Call now for 24/7 emergency response across the Kansas City metro, or request a free assessment for a non-emergency situation.
24/7 Emergency Response
Request water damage help
Tell us what happened, where the property is located, and how urgent it is. For active water damage, call first so response can begin faster.
Water still running or actively spreading? Call 1-888-379-6880 or (816) 379-6887 now instead of waiting on a form reply.
- Free, no-obligation assessment
- IICRC WRT & ASD certified drying
- Insurance claim-ready documentation